Our Reviews

Charlene L|2004 Buick LeSabre

Confirmed Service Customer

12/7/2025

Always have had a positive experience at Suttle Motors. Ronda our Gold team executive is fabulous! She is super great at knowing exactly what is needed to keep our vehicles road worthy. Thank you for keeping us safe on the roads.

NEWPORT NEWS, VA

Gail C|2019 Buick Encore

Confirmed Service Customer

12/8/2025

Timely service in and out

HAMPTON, VA

Richard M|2015 GMC Savana

Confirmed Service Customer

12/9/2025

Perry, as always, took great care of my van work. He’s the prime reason I bring all of my vehicles to Suttle which includes my immediate family.

YORKTOWN, VA

Charles D|2017 Buick Cascada

Confirmed Service Customer

12/9/2025

The waiting room was spacious, there was free coffee available (and snacks and wifi), and my Orange Team specialist recommended some services for me that were performed in less time than expected.

WILLIAMSBURG, VA

Donald L|2020 GMC 1500 Sierra

Confirmed Service Customer

12/11/2025

As always greeted with respect and great work with the men and women behind the scenes. Keep up the good work. Merry Christmas and Happy New Year to all.

NEWPORT NEWS, VA

Melissa M|2026 GMC Terrain

Confirmed Sales Customer

12/17/2025

Exceptional Car-Buying Experience at Suttle Motor GMC! I had an outstanding experience at Suttle Motor GMC and couldn’t be happier with my new 2026 GMC Terrain. From the moment I arrived, the staff was friendly, professional, and welcoming. Michael Williams was absolutely fantastic to work with. He was knowledgeable, patient, and truly listened to what I was looking for. There was never any pressure—just honest answers and helpful guidance throughout the entire process. Michael made sure everything was clearly explained and worked hard to ensure I was comfortable and confident every step of the way. The purchasing process was smooth, transparent, and efficient. My new Terrain was spotless, well-prepared, and exactly as promised. It’s clear that customer satisfaction is a top priority at this dealership. I highly recommend Suttle Motor GMC—and especially Michael Williams—to anyone looking for a stress-free, professional, and enjoyable car-buying experience. I will absolutely return for future purchases and service!

NEWPORT NEWS, VA

Greg S|2020 GMC 2500HD Sierra

Confirmed Service Customer

1/8/2026

Ronda, my service manager, is fantastic. Always takes great care of me.

TOANO, VA

Gary F|2017 GMC Acadia

Confirmed Service Customer

1/12/2026

Ronda McLean and her Gold Team are excellent! They do what they’re supposed to do, timely and professionally.

NEWPORT NEWS, VA

Carol H|2016 Buick Enclave

Confirmed Service Customer

1/14/2026

The car looks good and the oil has been changed. Thomas let me know when the car was ready for pick up. I appreciate the great customer service and being able to drop the car off overnight.

NEWPORT NEWS, VA

Albert A|2020 Buick Enclave

Confirmed Service Customer

12/15/2025

Perry is the best

NEWPORT NEWS, VA

Bonnie S|2016 GMC 1500 Sierra

Confirmed Service Customer

12/15/2025

Perry always goes above and beyond to ensure our vehicle is well taken care of. He’s super friendly, reliable, and truly an asset to your company. Excellent service every time!Thank you - Bonnie

HAMPTON, VA

Terrance K|2025 GMC Sierra 2500 HD

Confirmed Service Customer

1/8/2026

Two and a half hours to get oil change and tire rotation. If I had known they were short handed I would have resceduled. But we live in Smithfield over 50 minutes away

SMITHFIELD, VA

Douglas B|2023 GMC Sierra 1500

Confirmed Service Customer

1/14/2026

Quick and professional service

PROVIDENCE FORGE, VA

John K|2021 Buick Encore GX

Confirmed Service Customer

1/16/2026

Took me early and completed quickly. Well treated by orange team lead.

NEWPORT NEWS, VA

Doris H|2014 Buick Verano

Confirmed Service Customer

1/19/2026

Green Team service rep was awesome 👌. Good to see he cares about providing top notch services.

NEWPORT NEWS, VA

William S|2017 Buick Envision

Confirmed Service Customer

1/16/2026

On time, pleasant, and professional.

NEWPORT NEWS, VA

Joseph B|2020 Chevrolet Blazer

Confirmed Service Customer

1/17/2026

Great staff

SUFFOLK, VA

Michael L|2025 GMC Sierra 1500

Confirmed Service Customer

1/19/2026

The repair was done very quickly. Very good service

NEWPORT NEWS, VA

Frank Jean R|2000 GMC Sonoma

Confirmed Service Customer

1/24/2026

Professional service as always! Thanks for taking great care of my vehicles! You guys are the best! Thanks!

NEWPORT NEWS, VA

Albert A|2020 Buick Enclave

Confirmed Service Customer

1/29/2026

Great job Perry

NEWPORT NEWS, VA