Suttle Motors Collision Center

Services

Collision Repair

Our goal is to bring your vehicle back to its pre-accident condition, if not better. One advantage of coming to Suttle for collision repair is the sheer scale of our operation. Think of it as the automotive equivalent of a major metropolitan medical center. It is where the specialists are, with the tools and experience to take care of the unusual cases as well as the more routine ones. Our professionals have handled every imaginable type of collision damage; they know precisely what to do to put your damaged vehicle right again. Our Collision Center is housed in a state-of-the-art facility, and features precision equipment and computerized paint-mixing systems to ensure that your vehicle looks as it should. From minor scratches and dents to major bodywork, we can do it all.

Inspection/Rental Car

Paint-less Dent Repair removes everything from minor dents and dings to serious-looking creases and major hail damage while preserving the vehicle’s painted finish. It has many advantages: faster repairs, fewer days in a rental car, reduced insurance claims – lower costs in general. There’s a real art to paintless dent repair. It takes experienced, certified technicians, and that is exactly who will perform the service at Suttle.

It also takes an expert eye to know whether PDR is appropriate in any particular case. Simply bring us your damaged vehicle for a free assessment and computerized estimate.

Custom Paint Jobs

At Suttle we will repaint your vehicle to your exact preferences. Whatever you want we can do! Come in and we will get you a free estimate for the work. And yes, all paint jobs come with a Lifetime Warranty. It’s pretty simple, any defects in workmanship will be corrected, free of charge.

Onsite Rental Service

Courtesy of Enterprise Rentals. Shuttle service free of charge.

Towing Service

Don’t wanna deal with the hassle of getting a tow truck? Don’t worry, we will deal with it for you!

Put Us To Work For You

• We offer a lifetime warranty on all body and paint repairs.

• We are certified to work on all makes and models.

• Our technicians have over 150 years of combined experience.

• We have a state-of-the-art computerized paint matching system held in conjunction with Tidewater’s only environmentally friendly Sherwin Williams waterborne paint and automotive refinishes system to match every car, every color, every time.

• We use a computerized estimating system to provide unmatched accuracy, so you can have peace of mind.

• Our computerized laser framing system allows us to return and vehicle to pre-accident condition.

• We have over 60,000 square feet of shop space to serve the Hampton Roads and Tidewater area.

• Our property provides a large fenced in, well let, parking lot to keep your vehicle safe.

• We offer towing services for all work. Enterprise rental on site.

Affiliations & Certifications

GM Collision Repair Network C/8 CT6 Specialty Certifications

From Annapolis, MD to Greensboro, NC we are the ONLY dealer that belongs to the Cadillac Aluminum Repair Network. Not only that but we are certified to work on ALL vehicles with aluminum bodies.

I-Car

Our Collision Center is an I-Car Gold Certified Class Professionals business. All our managers, estimators, and technicians are I-Car Platinum level certified.

Car-O-Liner Certified

Car-O-Liner provides an extensive curriculum encompassing multiple courses on effectively utilizing the Car-O-Liner equipment and Frame Machine.

3M Equipment

3M, as an innovation company, continually strives for the solutions to the increasing demands of modern paint systems and repair techniques.

Sherwin Williams Automotive Refinishes

Toyota Certified Collision Repair Center

Mercedes Benz Certified Collision Repair Center

Mazda Certified Collision Repair Center

Honda / Acura Certified Collision Repair Facility

Subaru Certified Collision Repair Center

The Repair Process

Our body shop was designed with a purpose: speed and efficiency. We built the current shop from the ground up, installed the best equipment, hired the best personnel, to be the best in the area. Every detail of our operation has been made to make our jobs get done quicker than the next shop. Why? Because that is what our customers want and deserve.

Schedule a Repair/Estimate

Every insurance company has a different procedure. Sometimes we receive the information beforehand and can contact the customer to schedule a repair. Other times the customer contacts us to schedule a repair. We will also perform estimates for free without an appointment, just drive on in! If the customer requires towing, we can schedule that as well.

Inspection/Rental Car

Once a vehicle is at our Collision Center, one of our I-Car Platinum certified estimators will examine the damage to your vehicle and make recommendations on what repairs are necessary. Our estimator then will enter the information into our CCC Pathways estimating system. A printout of all repairs and costs is presented to you and fully explained. Of course, this excludes any hidden damage which might be found when the vehicle is disassembled. After the initial inspection we can help arrange a rental car with Enterprise on-site. We also provide a Shuttle Service, free of charge. In cases where insurance claims are present, a copy of the estimate is sent to the insurance company. The insurance company will either approve our estimate or will inspect the vehicle themselves. Once terms have been agreed upon repairs can be started.

Disassembly

Our certified technicians begin disassembling damaged parts of your vehicle. If hidden damage is found during this process, supplemental repairs are written. Again, approval from both you and the insurance company is needed to continue with the new repairs.

Vehicle Repair and Paint Finishes

We repair the body of the vehicle using our state-of-the-art computerized laser framing systems and our highly experienced, I-Car Platinum certified technicians. Once all body blemishes have been repaired, your vehicle is ready for our paint department. It is here that we utilize our Sherwin Williams waterborne paint process on the vehicle.

Clean Up and Delivery

An exterior and interior cleaning ensures that your vehicle will look better than before your accident. When you arrive to pick up your vehicle, our staff will perform a complete walk-through of all repairs completed and answer any questions that you have. We want you to be completely satisfied!